Location: Phoenix Metropolitan Area, AZ

Pay: $18.00/hr

Position Type: Full-Time & Part-Time Available

Compensation & Benefits: Paid Training | Medical | 401(k) | PTO & Mental Health Days

Position Overview

This is a non-medical, hands-on role. Similar to a physical therapy aide or a community mentor, your primary responsibility is to assist, guide, and support individuals with their daily routines, social skills, and personal goals.

Make a meaningful impact every day by empowering individuals with developmental disabilities to live independent, fulfilling lives in a supportive home and community setting.

No prior caregiving experience is required. We provide 100% paid, comprehensive in-house training to equip you with all state-required skills and certifications needed to succeed from day one.

Key Responsibilities

• Personal Support: Assist individuals with daily living activities, personal care, meal preparation, medication administration support, and maintaining a clean, comfortable living environment.

• Community Integration: Accompany and safely transport individuals to personal errands, medical appointments, social activities, and local community events.

• Goal Achievement: Assist individuals in reaching personal growth and independence goals outlined in their Individual Support Plans.

• Compassionate Care: Build positive, respectful relationships that foster dignity, confidence, and trust.

• Thorough & Accurate Documentation: Maintain precise, timely daily shift logs, track progress on Individual Support Plan goals, record health metrics, and document Medication Administration Records with meticulous accuracy. High attention to detail in record-keeping is essential to ensure member safety and fulfill state regulatory requirements.

What Nova Z Health Services Offers

• 100% Paid In-House Training: Earn while you learn—we cover all required state certifications and skill development.

• Predictable & Permanent Schedules: Consistent shifts tailored to fit your life, eliminating last-minute scheduling chaos.

• Dedicated Managerial Support: Daily and weekly leadership check-ins ensure you always have guidance, feedback, and support on shift.

• Full Benefits Package: Medical coverage, 401(k) retirement plan, Paid Time Off (PTO), paid sick leave, and dedicated mental health days.

• Career Advancement: Paid continuing education opportunities and clear pathways toward Lead DSP and administrative roles.

Requirements & Qualifications

• Must be at least 18 years of age with a High School Diploma or GED equivalent.

• Must possess or be eligible to obtain an Arizona Level 1 Fingerprint Clearance Card.

• Must successfully pass all state and federal background checks, including the DES Central Registry (Child Abuse/Neglect) and Adult Protective Services (APS) Registry.

• Must provide proof of a negative Tuberculosis (TB) test or medical clearance upon receiving a conditional offer of employment

• Ability to complete all mandatory Arizona DES/DDD certifications during onboarding (provided at 100% paid cost by Nova Z), including Article 9, In-Person CPR & First Aid, and AHCCCS Direct Care Worker (DCW) competency training.

• Valid Arizona Driver’s License, active auto insurance, reliable vehicle, and a clean 39-month Motor Vehicle Record (MVR) for member transportation.

• Physical ability to perform essential job functions— with or without reasonable accommodation— including standing, bending, lifting up to 50 lbs, and assisting individuals with physical transfers.

• Strong communication skills, patience, empathy, and a genuine commitment to empowering others.

Equal Opportunity Employer Statement

Nova Z Health Services LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, genetic information, or any other status protected by federal, state, or local laws.

ADA & Reasonable Accommodation Notice

Nova Z Health Services LLC complies with the Americans with Disabilities Act (ADA) and applicable state laws. All physical demands and essential job functions listed in our job descriptions may be performed with or without reasonable accommodation. If you require a reasonable accommodation during the application process, during interviews, or to perform essential job duties, please contact human resources at andrew.castor@novazhealth.care

Nova Z Health is a growing Arizona Supported Living / HCBS agency, and this role is designed for a experienced direct care professional who wants a real, structured path into field management. If you want a title without putting in the shift work, this isn't for you. If you know Arizona DDD operations, excel at direct care, hold high standards for documentation and those you supervise, and want your compensation tied directly to the growth of the team you build, read on.

Location: Phoenix Metropolitan Area, AZ

Employment Type: Full-Time

Compensation: $19.00-$24.00/hr + $1.25/hr Team Override + Company-Sponsored Certifications

Position Overview

You will start in the field doing 1-on-1 direct care with our members. As our member census grows, you will hand off those direct-care shifts to new DSPs whom you train, shifting your hours into scheduling, field supervisory audits, and on-the-job coaching.

Key Responsibilities

Phase 1: Establish the Standard (Direct Care)

• Deliver high-quality, 1-on-1 direct care following member Individual Support Plans and Behavior Support Plans.

• Set the agency benchmark for daily shift logs, incident reporting, and Electronic Visit Verification compliance.

• Work closely with Nova Z Health’s Care Director to translate care strategies into daily shift routines.

• See Key Responsibilities for Direct Support Professional, listed above

Phase 2: Field Training & Staffing (Transition)

• Lead on-the-job training (OJT) by having new DSP hires shadow you on active shifts.

• Coach new hires on proper de-escalation, member routines, and state-compliant documentation.

• Handle initial shift scheduling, minor peer friction, and real-time field troubleshooting.

Phase 3: Field Supervision (Scale)

• Transition out of routine direct-care shifts into full field supervision, scheduling, and site audits.

• Act as the first line of defense for emergency shift call-outs to protect member care continuity.

• Conduct regular field quality audits to ensure DSPs under your supervision remain fully compliant with DDD standards.

Compensation & Incentives

• Direct Care Hourly Rate: $ 19.00/ hr (Paid for billable 1-on-1 care shifts).

• Admin / Supervisory Hourly Rate: $ 22.00 / hr (Paid for scheduling, OJT, field audits, and clinical alignment meetings).

• Supervisory Override Bonus:$1.25 per billable hour completed by DSPs under your supervision. As you train and deploy DSPs, your monthly income increases without requiring you to work physical direct-care hours.

• Professional Growth Sponsorship: Nova Z Health will fully sponsor your NADSP (National Alliance for Direct Support Professionals) Certification via the E-Badge Academy

• Long-Term Upside: Eligibility for a structured quarterly profit-sharing pool once the agency reaches sustained operational milestones.

What Nova Z Health Services Offers

• Performance-Based Earning: Base pay boosted by structured Supervisory Override Bonuses.

• Predictable & Permanent Schedules: Consistent schedules designed for stability and work-life balance.

• Proactive Management Support: Daily and weekly leadership check-ins so you are never left managing challenges alone.

• Comprehensive Benefits: Medical coverage, 401(k) retirement plan, Paid Time Off (PTO), paid sick leave, and dedicated mental health days.

• Paid Continuing Education: Paid specialized training and leadership development pathways.

Requirements & Qualifications

• High School Diploma or GED equivalent (Must be at least 18 years of age).

• Minimum 1–2 years of experience as a Direct Support Professional (DSP) or in a related DDD/caregiver role preferred.

• Must possess an active Arizona Level 1 Fingerprint Clearance Card.

• Must successfully pass all background checks, including the DES Central Registry (Child Abuse/Neglect) and Adult Protective Services (APS) Registry.

• Must possess all required active state credentials: Article 9, In-Person CPR & First Aid, and AHCCCS Direct Care Worker (DCW) competency training.

• Must provide proof of a negative Tuberculosis (TB) test or medical clearance upon receiving a conditional offer of employment

• Valid Arizona Driver’s License, active auto insurance, reliable vehicle, and a clean 39-month Motor Vehicle Record (MVR).

• Exceptional attention to detail, strong leadership skills, and expertise in maintaining accurate, audit-ready daily care documentation.

• Physical ability to perform essential job functions— with or without reasonable accommodation— including standing, bending, lifting up to 50 lbs, and assisting individuals with physical transfers.

• High comfort level using mobile apps for time tracking, EVV, and shift documentation.

• Uncompromising stance on attendance, documentation accuracy, and member dignity.

Equal Opportunity Employer Statement

Nova Z Health Services LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, genetic information, or any other status protected by federal, state, or local laws.

ADA & Reasonable Accommodation Notice

Nova Z Health Services LLC complies with the Americans with Disabilities Act (ADA) and applicable state laws. All physical demands and essential job functions listed in our job descriptions may be performed with or without reasonable accommodation. If you require a reasonable accommodation during the application process, during interviews, or to perform essential job duties, please contact human resources at andrew.castor@novazhealth.care