Location: Phoenix Metropolitan Area, Scottsdale, & East Valley

Pay: $20.00/hr

Position Type: Full-Time & Part-Time Available

Compensation & Benefits: Paid Training | Medical | 401(k) | PTO & Mental Health Days

Position Overview

This is a non-medical, hands-on role. Similar to a physical therapy aide or a community mentor, your primary responsibility is to assist, guide, and support individuals with their daily routines, social skills, and personal goals.

Make a meaningful impact every day by empowering individuals with developmental disabilities to live independent, fulfilling lives in a supportive home and community setting.

No prior caregiving experience is required. We provide 100% paid, comprehensive in-house training to equip you with all state-required skills and certifications needed to succeed from day one.

Key Responsibilities

• Personal Support: Assist individuals with daily living activities, personal care, meal preparation, medication administration support, and maintaining a clean, comfortable living environment.

• Community Integration: Accompany and safely transport individuals to personal errands, medical appointments, social activities, and local community events.

• Goal Achievement: Assist individuals in reaching personal growth and independence goals outlined in their Individual Support Plans.

• Compassionate Care: Build positive, respectful relationships that foster dignity, confidence, and trust.

• Thorough & Accurate Documentation: Maintain precise, timely daily shift logs, track progress on Individual Support Plan goals, record health metrics, and document Medication Administration Records with meticulous accuracy. High attention to detail in record-keeping is essential to ensure member safety and fulfill state regulatory requirements.

What Nova Z Health Services Offers

• 100% Paid In-House Training: Earn while you learn—we cover all required state certifications and skill development.

• Predictable & Permanent Schedules: Consistent shifts tailored to fit your life, eliminating last-minute scheduling chaos.

• Dedicated Managerial Support: Daily and weekly leadership check-ins ensure you always have guidance, feedback, and support on shift.

• Full Benefits Package: Medical coverage, 401(k) retirement plan, Paid Time Off (PTO), paid sick leave, and dedicated mental health days.

• Career Advancement: Paid continuing education opportunities and clear pathways toward Lead DSP and administrative roles.

Requirements & Qualifications

• Must be at least 18 years of age with a High School Diploma or GED equivalent.

• Must possess or be eligible to obtain an Arizona Level 1 Fingerprint Clearance Card.

• Must successfully pass all state and federal background checks, including the DES Central Registry (Child Abuse/Neglect) and Adult Protective Services (APS) Registry.

• Must provide proof of a negative Tuberculosis (TB) test or medical clearance upon receiving a conditional offer of employment

• Ability to complete all mandatory Arizona DES/DDD certifications during onboarding (provided at 100% paid cost by Nova Z), including Article 9, In-Person CPR & First Aid, and AHCCCS Direct Care Worker (DCW) competency training.

• Valid Arizona Driver’s License, active auto insurance, reliable vehicle, and a clean 39-month Motor Vehicle Record (MVR) for member transportation.

• Physical ability to perform essential job functions— with or without reasonable accommodation— including standing, bending, lifting up to 50 lbs, and assisting individuals with physical transfers.

• Strong communication skills, patience, empathy, and a genuine commitment to empowering others.

Equal Opportunity Employer Statement

Nova Z Health Services LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, genetic information, or any other status protected by federal, state, or local laws.

ADA & Reasonable Accommodation Notice

Nova Z Health Services LLC complies with the Americans with Disabilities Act (ADA) and applicable state laws. All physical demands and essential job functions listed in our job descriptions may be performed with or without reasonable accommodation. If you require a reasonable accommodation during the application process, during interviews, or to perform essential job duties, please contact human resources at andrew.castor@novazhealth.care

Location: Phoenix Metropolitan Area, Scottsdale, & East Valley

Employment Type: Full-Time

Compensation: $19.00-$24.00/hr + $1.25/hr Team Override + Company-Sponsored Certifications

Nova Z Health is a growing Arizona Supported Living / HCBS agency, and this role is designed for a experienced direct care professional who wants a real, structured path into field management. If you want a title without putting in the shift work, this isn't for you. If you know Arizona DDD operations, excel at direct care, hold high standards for documentation and those you supervise, and want your compensation tied directly to the growth of the team you build, read on.

Position Overview

You will start in the field doing 1-on-1 direct care with our members. As our member census grows, you will hand off those direct-care shifts to new DSPs whom you train, shifting your hours into scheduling, field supervisory audits, and on-the-job coaching.

Key Responsibilities

Phase 1: Establish the Standard (Direct Care)

• Deliver high-quality, 1-on-1 direct care following member Individual Support Plans and Behavior Support Plans.

• Set the agency benchmark for daily shift logs, incident reporting, and Electronic Visit Verification compliance.

• Work closely with Nova Z Health’s Care Director to translate care strategies into daily shift routines.

• See Key Responsibilities for Direct Support Professional, listed above

Phase 2: Field Training & Staffing (Transition)

• Lead on-the-job training (OJT) by having new DSP hires shadow you on active shifts.

• Coach new hires on proper de-escalation, member routines, and state-compliant documentation.

• Handle initial shift scheduling, minor peer friction, and real-time field troubleshooting.

Phase 3: Field Supervision (Scale)

• Transition out of routine direct-care shifts into full field supervision, scheduling, and site audits.

• Act as the first line of defense for emergency shift call-outs to protect member care continuity.

• Conduct regular field quality audits to ensure DSPs under your supervision remain fully compliant with DDD standards.

Compensation & Incentives

• Direct Care Hourly Rate: $ 19.00/ hr (Paid for billable 1-on-1 care shifts).

• Admin / Supervisory Hourly Rate: $ 22.00 / hr (Paid for scheduling, OJT, field audits, and clinical alignment meetings).

• Supervisory Override Bonus:$1.25 per billable hour completed by DSPs under your supervision. As you train and deploy DSPs, your monthly income increases without requiring you to work physical direct-care hours.

• Professional Growth Sponsorship: Nova Z Health will fully sponsor your NADSP (National Alliance for Direct Support Professionals) Certification via the E-Badge Academy

• Long-Term Upside: Eligibility for a structured quarterly profit-sharing pool once the agency reaches sustained operational milestones.

What Nova Z Health Services Offers

• Performance-Based Earning: Base pay boosted by structured Supervisory Override Bonuses.

• Predictable & Permanent Schedules: Consistent schedules designed for stability and work-life balance.

• Proactive Management Support: Daily and weekly leadership check-ins so you are never left managing challenges alone.

• Comprehensive Benefits: Medical coverage, 401(k) retirement plan, Paid Time Off (PTO), paid sick leave, and dedicated mental health days.

• Paid Continuing Education: Paid specialized training and leadership development pathways.

Requirements & Qualifications

• High School Diploma or GED equivalent (Must be at least 18 years of age).

• Minimum 1–2 years of experience as a Direct Support Professional (DSP) or in a related DDD/caregiver role preferred.

• Must possess an active Arizona Level 1 Fingerprint Clearance Card.

• Must successfully pass all background checks, including the DES Central Registry (Child Abuse/Neglect) and Adult Protective Services (APS) Registry.

• Must possess all required active state credentials: Article 9, In-Person CPR & First Aid, and AHCCCS Direct Care Worker (DCW) competency training.

• Must provide proof of a negative Tuberculosis (TB) test or medical clearance upon receiving a conditional offer of employment

• Valid Arizona Driver’s License, active auto insurance, reliable vehicle, and a clean 39-month Motor Vehicle Record (MVR).

• Exceptional attention to detail, strong leadership skills, and expertise in maintaining accurate, audit-ready daily care documentation.

• Physical ability to perform essential job functions— with or without reasonable accommodation— including standing, bending, lifting up to 50 lbs, and assisting individuals with physical transfers.

• High comfort level using mobile apps for time tracking, EVV, and shift documentation.

• Uncompromising stance on attendance, documentation accuracy, and member dignity.

Equal Opportunity Employer Statement

Nova Z Health Services LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, genetic information, or any other status protected by federal, state, or local laws.

ADA & Reasonable Accommodation Notice

Nova Z Health Services LLC complies with the Americans with Disabilities Act (ADA) and applicable state laws. All physical demands and essential job functions listed in our job descriptions may be performed with or without reasonable accommodation. If you require a reasonable accommodation during the application process, during interviews, or to perform essential job duties, please contact human resources at andrew.castor@novazhealth.care

Location: Phoenix Metropolitan Area, Scottsdale, & East Valley

Pay: $25.00 - 30.00/hr

Position Type: Full-Time & Part-Time Available

Compensation & Benefits: Paid Training | Medical | 401(k) | PTO & Mental Health Days

Nova Z Health Services is a rapidly growing, person-centered agency dedicated to empowering individuals with diverse abilities to achieve independence, active community engagement, and meaningful employment. We pride ourselves on delivering high-impact Home and Community-Based Services (HCBS) and specialized employment programs.

As we expand our Pathways to Employment program, we are seeking a dynamic, forward-thinking Lead Vocational & Career Support Specialist who can deliver high-quality direct services while stepping up to build, mentor, and lead a dedicated team of job coaches and career specialists as service volume expands.

Position Summary

The Lead Vocational & Career Support Specialist provides end-to-end employment support to program participants—spanning career exploration, individualized workplace support, and direct 1:1 vocational coaching.

This is a unique hybrid role designed for a skilled practitioner who wants grounded, hands-on field experience while taking ownership of service growth. You will start by working directly with clients to establish successful outcomes, with a defined trajectory to recruit, train, and manage a team of Career Specialists as Nova Z Health Services scales.

Core Responsibilities

Career Exploration & Vocational Planning

• Conduct comprehensive vocational assessments, talent discovery, and interest profiling to identify client strengths, values, and workplace preferences.

• Perform local labor market research and conduct targeted employer outreach to identify integrated, competitive employment opportunities.

• Facilitate hands-on workplace tours, informational interviews, and job shadowing experiences tailored to client goals.

• Develop Person-Centered Individual Employment Plans (IEPs) with actionable goals, timelines, and measurable benchmarks.

Personal Workplace Support & 1:1 Vocational Coaching

• Provide direct, 1:1 on-site job coaching, teaching task breakdowns, systematic instruction techniques, and workplace routines.

• Assist clients with soft-skill development, including professional communication, dress code adherence, time management, and self-advocacy.

• Partner with employers to implement job site accommodations, task modifications, and long-term natural workplace supports.

• Deliver crisis intervention, behavior management support, and conflict resolution guidance on-site when needed.

Service Leadership & Team Building

• Partner with agency leadership to develop standard operating procedures, training modules, and best practices for employment services.

• Assist in recruiting, interviewing, onboarding, and field-shadowing new Vocational Specialists and Job Coaches as client caseloads grow.

• Provide ongoing field mentorship, performance feedback, and caseload oversight to team members.

• Build strong referral relationships with support coordinators, vocational rehabilitation counselors, families, and community employers.

Compliance, Documentation & Reporting

• Maintain strict adherence to Division of Developmental Disabilities (DDD), Medicaid/AHCCCS HCBS rules, WIOA, and agency standards.

• Author detailed, objective, and timely progress notes, quarterly updates, and outcome reports following every client engagement.

• Ensure all participant files and records comply with HIPAA privacy standards and mandatory reporting guidelines.

Required Qualifications & Mandates

• Education: High School Diploma or GED required; Bachelor’s degree in Special Education, Psychology, Social Work, Vocational Rehabilitation, or related field strongly preferred.

• Experience: Minimum of 2–3 years of direct experience in vocational evaluation, job coaching, HCBS employment services, or workforce development. Prior lead or supervisory experience is a major plus.

• Active Arizona Level 1 Fingerprint Clearance Card.

• Valid CPR and First Aid certifications (or ability to complete in-house certification prior to field placement).

• Completion of Article 9 (Positive Behavior Support) and mandatory reporter training.

• Valid Arizona Driver’s License, clean 39-month Motor Vehicle Record (MVR), reliable personal vehicle, and proof of active auto liability insurance.

• Knowledge of the Americans with Disabilities Act (ADA Title I), Fair Labor Standards Act (FLSA), EEOC guidelines, and OSHA workplace safety rules.

• Mastery of task analysis, systematic instruction, and positive behavior intervention.

• Proficiency in Google Workspace, electronic documentation platforms (EMR/EHR), and automated scheduling tools.

• Ability to work in varied workplace environments (office, retail, light industrial, community settings) alongside clients.

• Ability to stand, walk, bend, lift up to 25–30 lbs, and travel frequently across the local metropolitan area.

• Flexible scheduling required, including occasional early mornings, evenings, or weekends based on client employment shifts.

Equal Opportunity Employer Statement

Nova Z Health Services LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, genetic information, or any other status protected by federal, state, or local laws.

ADA & Reasonable Accommodation Notice

Nova Z Health Services LLC complies with the Americans with Disabilities Act (ADA) and applicable state laws. All physical demands and essential job functions listed in our job descriptions may be performed with or without reasonable accommodation. If you require a reasonable accommodation during the application process, during interviews, or to perform essential job duties, please contact human resources at andrew.castor@novazhealth.care